CHECK MY FLATS
Check to make sure your favorite pair will fit using the measurements below. Most ballet flats will, but it’s always best to be sure before purchasing.
Fabric
Our leather handbags are made from discarded wet blue leather off-cuts that would have otherwise ended up in landfills. Its patented process uses high pressure water jets to force the recycled leather fibers through an integral textile reinforcement core in a continuous closed-looped system with 95% of water recycled. It is a clean technology product using sustainable, natural leather fibers and 100% zero carbon electricity in its production process. In addition, the honeycomb print lining inside all Emily Jones bags is made from recycled plastic bottles.
Your bag will be thoughtfully packaged using eco-friendly materials. Each logo-branded box is 100% recycled, made from 95% post-consumer content and manufactured in the U.S. If you choose not to reuse your box, we kindly ask that it be recycled.
To place a return or exchange, please email: hello@emilyjonesnyc.com with your order number and information.
All returns must be requested within 21 days from the date of receipt
We will not accept merchandise that has been altered or used.
All items should be returned in their original packaging.
Shipping charges are not refundable.
Upon receipt of returned goods, Emily Jones reserves the right to deny a refund if the merchandise does not meet return policy requirements.
Free ground shipping to all 50 states. Unfortunately, we do not ship internationally at this time.
Do not scratch or rub your item against abrasive surfaces.
Keep your item away from damp or humid environments—yes, that city drizzle counts!
Avoid direct exposure to sunlight and any direct source of heat (radiators, car interiors overheated by the sun, etc.).
Avoid contact with greasy substances, cosmetics, perfume, and hydroalcoholic solutions, as well as any material (magazines, dark denim, other leathers, etc.) that may transfer their colored pigments onto the product.
To avoid grease or stains settling in the material, we recommend using a slightly dampened, lint-free, light-colored, absorbent cloth to wipe the outer and interior fabric, then wipe dry. Do not use soap or solvent.
Keep stuffing inside to preserve shape. Do not overstuff.
Protect your bag when not in use by storing it in the protective bag provided.
Treat your crossbody and yourself with love, always.